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You have the right to ask for a copy of your personal data. Should you want to take advantage of this right email
us at production-support@kopi.cloud. To protect your privacy, you may be asked to provide suitable proof of identification. If any
of your details are incorrect please let us know and we will correct them.
Data Processing
What data does Kopi process?
User provided data
- Kopi requires the user to provide email addresses to be user for forwarding.
- For paying subscribers, Kopi delegates to the Stripe service to collect and process payment information - Kopi does not collect or retain any payment information.
Mail data
- Kopi collects and stores data about emails that are sent to Kopi forwarder addresses.
What is the purpose of the data processing that Kopi does?
User provided data
- Email addresses are used by Kopi in the process of forwarding email for the user (the primary purpose of the service).
- Payment information is used by Stripe in order to process payment information.
Mail data
- Kopi must process mail data in order to fulfil the primary purpose of the service, which is to forward email.
How do I request deletion of my data?
User provided data
- All user account and email address data can be deleted by submitting feedback from within the app requesting account deletion.
- All data will be deleted within 7 days of confirming the account deletion request.
Mail data
- Mail data is constantly deleted after the user-specified retention period, as outlined here: https://kopi.cloud/help/mail-retention/
- Additionally, when an account is deleted by request via the in-app feedback process, all associated mail data and metadata will be deleted with in 7 days.
Third party services
Kopi may use third party services to fulfil its operations. Where a third party service is used that may impact your privacy, the service and its privacy policy is listed here.
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